People and Culture Generalist


United States Remote

Full time

$70-100k (annually)

People Operations / Entry level

Mar 3

Who We Are

Tonal is the smartest home gym and personal trainer. It has completely revolutionized the way people work out at home, with its sleek design and advanced A.I. technology. We’ve united a diverse team of experts and decades of research to reinvent strength training, making it more efficient, more effective and more engaging. 

With this in mind, we want to bring that same innovative approach to the workplace. At Tonal, we continue our shift of emphasis by growing our instrumental team. We collectively weave our knowledge and creativity, as we redefine the future of fitness. We are passionate about building products that transform lives, and building teams that transform the status quo. Together, we can be our strongest. 


The People + Culture Generalist is responsible for providing an exceptional employee experience during an employee’s life cycle from onboarding to offboarding. The P&C Generalist is an integral part of the People Operations team, seamlessly delivering all aspects of the employee experience to the business by partnering with many stakeholders throughout the organization. 

Reporting to the Manager of People + Culture, this position will be based out of the US and will be remote-first with anticipated travel 1-3 times per year.

What You Will Do

  • Responsible for the effective delivery of People Ops support to assigned functions and leadership teams
  • With direction, assists leaders with the annual merit process and any other ad hoc compensation requests; partners with compensation as needed
  • Execute short and long-term strategic initiatives of the function; employee engagement, quarterly conversations, and employee playbook
  • Manage HR inbox; point of contact for employee questions and requests, and escalate to stakeholders as necessary
  • Elevate, innovate and execute onboarding and offboarding processes
  • Coordinate and assist with the new hire process, including assisting and ensuring new hires properly complete on-boarding process, submit and process paperwork to appropriate departments, create new employee files, coordinate orientation, and support training efforts
  • Manage employee off-boarding process including communication with employee, and conducting exit interviews. Ensure accurate tracking and completion of offboarding tasks (payroll notifications, exit surveys, IT tickets). Assist with involuntary departures by creating severance agreements and exit packages according to departure details and in compliance with company policy
  • Analyze employee-related data and share findings with key stakeholders
  • Coach and support supervisors and managers on employee performance issues, disciplinary actions, terminations, employee conflicts, policy violations, etc.
  • With direction, investigate employee issues and complaints; makes recommendations to resolve issues and ensure timely and appropriate actions are taken
  • Perform retail field talent acquisition activities including creating and posting requisitions, screening, interviewing and dispositioning applicants, processing job offers, and setting up required pre-employment screenings
  • Knowledge of legal requirements related to the day-to-day management of team members, reducing legal risks and ensuring regulatory compliance
  • Interpret and apply programs, policies, and procedures and ensures compliance with state and federal statutes and regulations, if applicable, including Fair Labor Standards Act, Labor Management Relations Act, Family and Medical Leave Act, Americans with Disabilities Act, etc., consulting with HR Leadership and Legal as needed
  • Travel to company events or meetings as needed (approximately 1-3 times per year)

Who You Are

  • Bachelor’s degree preferably in Human Resources or Business Administration preferred or equivalent experience
  • Naturally curious. Always seeking to learn more and to improve/streamline processes and programs
  • Collaborative. Builds healthy working relationships and partners effectively with others on projects and initiatives
  • Detail-oriented. Thoroughly and accurately completes tasks while effectively managing projects simultaneously, prioritizing urgent needs, and meeting deadlines in a fast-paced environment
  • Excellent communicator. Exercises discretion, sound judgment, tact, and diplomacy in all communications, due to the exposure to highly sensitive and confidential information

Extra Credit

  • Leadership experience in a retail sales environment with demonstrated success leading high performing teams
  • Knowledge of Canadian employment legislation

The range of base salary for the position is between $70,000 - $100,000 USD plus equity, and benefits. We take into consideration an individual’s background and experience in determining final salary. This role is also eligible for health insurance, retirement savings benefits, life insurance and disability benefits, and paid time off, parental leave, and other additional benefits.

At Tonal, we believe that the unique and varied lived experiences of our teammates contribute to our overall strength. We don’t just appreciate differences, we celebrate them, and we always seek people that represent a wide variety of backgrounds. We’re dedicated to adding new perspectives to the team and designing employee experiences that contribute to your growth as much as you do to ours. If your experience aligns with what we’re looking for (even if you don’t check every single box), send us your application. We would love to hear from you!

Tonal is committed to meeting the diverse needs of people with disabilities in a timely manner that is consistent with the principles of independence, dignity, integration, and equality of opportunity. Should you have any accommodation requests, please reach out to us via our confidential email, All requests will be addressed and responded to in accordance with Tonal’s Accessibility Policy and local legislation.

Location: United States (remote)

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A home gym designed with your goals in mind.