HR Generalist

The mission of the HR department spans the entire employee lifecycle, from the candidate experience during the recruitment stage to developing and retaining the employees of the company, while solidifying Talkwalker as a great place to work and providing a fantastic employee experience.

Talkwalker is a leading consumer intelligence company with over 2,500 clients globally. Through our AI-powered analytics platform, we gather data from the conversations that happen around brands - online, in the media, and within companies themselves - to uncover, understand, and actionable consumer insights. We are extremely international, with headquarters in Luxembourg and offices in New York City, Frankfurt, Paris, Singapore, Tokyo, Milan, and London.

The HR Generalist will support our HR department in ensuring smooth and efficient business operations. The HR generalist will have administrative responsibilities, helping us to plan and administer important functions, such as staffing, training and development, and compensation and benefits. At Talkwalker we understand that our business thrives when our community of Yetis thrives, and that starts by providing an excellent employee experience.

Given the location of our HR team in Luxembourg, we are ideally looking for candidates located in Eastern Standard Time (EST).

For NYC-based candidate, the salary range is between 55k - 80k with a 10% bonus (of base) paid out yearly.

The wage range takes into account the wide range of factors that are considered in making compensation decisions, including but not limited to skill sets' experience and training; licensure and certifications; location and work arrangement; and other business and organizational needs.

Key responsibilities:

• Assist with HR processes and procedures, including onboarding, payroll and benefits administration and offboarding
• Partner with the HR team in Luxembourg to ensure consistency in HR practices and compliance with company policies
• Maintain HR records and ensure data accuracy in UKG (UltiPro)
• Partner with our Payroll team to process payroll reporting, auditing and benchmarking, as well as to ensure compliance with state and federal regulations, and employee benefits programs
• Manage employee leaves of absence, including FMLA and ADA accommodations
• Review monthly unemployment statements and respond to unemployment claims with appropriate documentation
• Support employees on an ongoing basis by responding to general employee inquiries regarding the Staff Handbook policies, payroll, benefits, paid time off, etc.
• Commit to continuous learning and development by staying on top of and calling to attention changing laws and regulations
• Promote HR programs to create an efficient and conflict-free workplace
• Assist in the development and implementation of human resource policies
• Facilitate semi-annual and annual employee performance conversations
• Manage and maintain data systems for employee engagement, performance management, and evaluation
• Generate monthly and ad hoc employee data reports on an as-needed basis utilizing UKG
• Serve as our go-to resource for our business stakeholders in need of additional support in the US and the coordination of tasks across multiple teams in the HR practice.

Qualifications:

• Proven experience with a HRIS
• Good knowledge of US payroll processes
• Excellent verbal and written communication skills
• Excellent time management skills with a proven ability to meet deadlines.
• Excellent communication and organizational skills
• Strong analytical, problem-solving, and decision-making skills
• Understanding of general human resources policies and procedures
• Good knowledge of employment/labor laws
• Good knowledge of Google Suite and Microsoft Office; HRIS systems (e.g. UKG, ADP, BambooHR)
• Aptitude in problem-solving
• Desire to work as a team with a results-driven approach

What we offer:

• 15 Paid Vacation & 5 Sick days 
• 11 paid US Holidays (including 2 flex holidays) & Juneteenth (A day of learning specific to D&I) 
• Competitive Medical, Dental and Vision benefits for Talkwalker employees & dependents 
• FSA, HSA & Pre-tax commuter benefits
• 401K plan plus Employer matching 
• Monthly phone stipend 
• 3 Volunteer days
• 12 weeks 100% paid Maternity Leave
• 4 weeks 100% paid Parental & Adoption Leave 
• Employer paid Life Insurance, Short & Long term disability

Interview process:

• 1st interview with our TA Partner - 30 minutes
• 2nd interview with our US Payroll & HRIS team - 60 minutes
• 3rd interview with our Senior HRBP - 60 minutes
• Final interview with our Chief Commercial Officer - 30 minutes

If you're interested in the role, but not sure you correspond 100% to the role, apply anyway! We want to hear from you :)

Talkwalker is committed to bringing together a diverse workforce that we believe will enrich our workplace. We aim to provide employees with a safe and welcoming work environment, free of discrimination and harassment. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, religion, gender, sexual orientation, nationality, family or parental status, disability, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate.

About us:

Talkwalker is the #1 consumer intelligence company and is dedicated to helping brands close the gap between brand and consumer. Recognized by Forrester as a Leader in Consumer Intelligence and Social Listening, Talkwalker brings together market-leading social analytics and AI technology, with unstructured data expertise, and a global team of insights analysts and data storytellers.

Talkwalker enables brands to put consumers at the heart of their decision-making, empowering them to embrace smarter innovation, create more successful campaigns, and provide enhanced customer experiences. With teams around the world, Talkwalker helps over 2,500 global brands to be consumers close, and accelerate their brand growth.

Talkwalker is committed to bringing together a diverse workforce that we believe will enrich our workplace. We aim to provide employees with a safe and welcoming work environment, free of discrimination and harassment. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, religion, gender, sexual orientation, nationality, family or parental status, disability, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. 

To discover more about Talkwalker, please visit www.talkwalker.com.

Location: United States (remote)