Head of People and Talent

Memora Health

United States Remote

Full time

People Operations / Mid/Senior level

Jan 13

Memora Health works with leading healthcare organizations to make complex care journeys simple for patients and clinicians so that care is more accessible, actionable, and always-on. Our team is rapidly growing as we expand our programs to reach more health systems and patients, and we are excited to bring on a Head of People & Talent (VP or Sr. Director level).

You will have the critical responsibility of leading our People and Talent functions to support a fast growing company. You will be able to bring your commitment to cultivating a strong culture of growth and setting a high bar for hiring. Ideal candidates will be driven by the problem we are solving, but also by the innovative approach and technology that we are applying to healthcare - looking to make a significant impact on healthcare delivery. We’re looking for someone with exceptional curiosity and enthusiasm for solving hard problems. 

 Primary Responsibilities:

  • Lead the high-performing People and Talent teams, prioritizing initiatives that enable the business strategy.
  • Define and develop measures of success for the People and Talent teams as well as related company KPIs. 
  • Drive Performance Management, rolling out competencies and leveling, improving our review process, and identifying new opportunities to embed a culture of growth.
  • Ensure consistency and rigor in hiring across the company, driving a positive candidate experience, high acceptance rate, and pipeline of top tier talent.
  • Manage compensation philosophy and make decisions on appropriate benefits as the company grows.
  • Embed Values, Mission and Vision throughout the company by creating a strong company culture and determining initiatives or events that empower our employees to understand and embody the values and focus on our North Star.
  • Identify and prioritize new initiatives based on market dynamics, overall business strategy, and needs of the company stage.

Qualifications (Required):

  • 8+ years of experience in HR or People Operations 
  • 5+ years of experience in Recruiting or overseeing a talent acquisition function
  • 5+ years of experience as a people manager
  • Experience working in a high growth startup environment (<500 employees)
  • Ability to prioritize and move quickly at a fast growing company
  • Experience with employment law around FTEs and contractors and experience working on immigration cases.
  • Ability to take initiative and roll up your sleeves when needed as well as allow the team to learn and grow independently.

Qualifications (Bonus):

  • SHRM-CP, SHRM-SCP Certifications preferred
  • Familiarity with Greenhouse applicant tracking system, Lattice, and Rippling HRIS

What You Get:

  • An opportunity to work on a rapidly scaling care delivery platform, engaging thousands of patients and care team members and growing 2-3x annually
  • Enter a highly collaborative environment and work on the fun challenges of scaling a high-growth startup
  • Work alongside world-class clinical, operational, and technical teams to build and scale Memora
  • Shape how leading health systems and plans think about modernizing the care delivery experience for their patients and care teams
  • Improve the way care is delivered for hundreds of thousands of patients
  • Gain deep expertise about healthcare transformation and direct customer exposure with the country’s most innovative health systems and plans
  • Ownership over your success and the ability to significantly impact the growth of our company
  • Competitive salary and equity compensation with benefits including health, dental, and vision coverage, flexible work hours, paid maternity/paternity leave, bi-annual retreats, PTO, Macbook, and a 401(k) plan

About Memora Health:

Memora Health helps healthcare organizations digitize and automate care journeys, making complex care delivery simple for patients and clinicians to navigate. Memora Health ingests existing data on clinical workflows, converts them into cohesive messaging journeys that guide patients through their care episodes, and automates the completion of simple follow-up tasks in the EHR. Memora's platform reduces care team notifications by nearly 40%, has an average patient NPS over 70, and improves engagement and clinical outcomes across diverse populations. Memora Health is headquartered in San Francisco, CA, with clients and team members around the world, and is backed by Andreessen Horowitz, Transformation Capital, AlleyCorp, Frist Cressey Ventures, Martin Ventures, Kevin Durant and Rich Kleiman's Thirty Five Ventures, Sachin Jain, and several other strategic healthcare groups.

Applicants must be currently authorized to work in the United States on a full-time basis. Memora Health participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Location: United States (remote)

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Memora Health

Digitize & automate care journeys to simplify how patients and clinicians navigate complex care delivery.