People Business Partner

Sprout Social

United States Remote

Full time

People Operations / Mid/Senior level

Nov 21


Sprout Social is looking to hire a People Business Partner. This PBP role will support leaders across the Revenue Team, including Marketing, Sales and Customer Success teams in North America. 

Why join Sprout’s People Business Partner team?

Joining Sprout’s People Business Partner team means you’ll have the opportunity to impact our business and talent strategy, solve hard problems and help Sprout continue to be an employer of choice. When we say we have a seat at the table, we truly mean it! As a People Business Partner, you’ll impact the success of our business by enabling managers and employees alike to build careers that fulfill their passions and achieve their aspirations. We develop trust, commitment and buy-in with the leaders in our business units, and the relationships we hold with our stakeholders are truly special.  

What you’ll do

  • Collaborate and build trusted relationships with leadership to understand their priorities and align talent strategy with business strategy to deliver business goals, through our biggest asset, our people!
  • Advise and at times develop strategies related to compensation practices, employee relations, performance management, career development, and talent retention.
  • Collaborate with People and cross-functional teams (Recruitment, Organizational Development and Learning, DEI, People Operations, Legal, etc) to develop, implement and promote initiatives that improve employee experience and engagement
  • Recommend, develop, and operationalize best practices and processes required to scale our business
  • Lead through influence: Coach leaders to embrace courageous conversations necessary to move the business forward
  • Analyze and interpret data to develop informed strategies, solutions, people programs, and policies
  • Provide guidance, and recommend solutions to complex employee relations matters
  • Serve as a resource for employees when navigating challenging personal or professional issues that impact their work experience

What you’ll bring

We want someone who is collaborative, strategic, business-driven and passionate about helping us scale our award-winning culture. You seek to understand and are able to balance accountability with an empathetic approach to your work. You are organized and a self-starter. You are flexible and are able to prioritize initiatives based on impact and work well with diverse teams within the PBP, People and greater organization to drive a coherent business strategy based on a shared set of values and company mission.  

You also have deep knowledge of HR industry trends, best practices, and federal, state, and local employment, labor laws and regulations. 

The minimum qualifications for this role include:

  • 6+ years of experience as an HR Practitioner
  • At least 2 years of experience as a People Business Partner aligned to Revenue teams ranging from senior leadership to ICs

Preferred qualifications for this role include:

  • HR experience with a global SaaS organization
  • Experience working with the following tech stack: Workday, Culture Amp, Lattice, Jira
  • SHRM - SCP, SPHR or PHR certification.

How you’ll grow

Within 1 month, you’ll plant your roots, including:

  • Complete Sprout’s New Hire training program alongside other Sprout team members. You’ll gain a broader understanding of our product and how you fit in the organization.
  • Partner with your manager to define key success metrics for your role and how you will measure against them.
  • Conduct initial 1:1s with employees and managers and other key strategic partners throughout the company to identify what a successful People relationship looks like and how you will work together.
  • Partner with our other People Business Partners to understand how they support their assigned teams and how your role will support their efforts. 
  • Understand as much as you can about our company, products, teams, and projects to creatively support our award-winning culture.

Within 3 months, you’ll start hitting your stride by:

  • Have learned our People team tools and processes and offer suggestions on how we can make things even better. We want you to dive in and help us find ways we can optimize our processes including ways to partner with our Recruitment, DEI, People Ops, Organizational Development, and Employee Experience teams to help us manage our global employee experience. Don’t be afraid to give us feedback. We welcome it.
  • Continue building relationships with key stakeholders to deeply understand the unique challenges of managing and leading within a publicly-traded SaaS organization within each function and department you support.
  • Be confident in assisting management and leadership in resolving complex employee relation issues aligned with Sprout’s core values and practices.

Within 6 months, you’ll be making a clear impact through:

  • Being a trusted advisor to key stakeholders and the departments you support through the alignment of people management initiatives to the overall business strategy. 
  • In partnership with our People Ops and People team practice leads, dive into our people data (engagement, retention, performance, attrition, etc.) to make data-driven recommendations on how to accelerate talent development, scale processes, further embed DEI initiatives, and improve the overall employee experience.
  • Begin to collaborate with department heads to influence systemic change through the presentation of well-developed and structured proposals and hold stakeholders accountable through robust communication and effective change management strategies.

Within 12 months, you’ll make this role your own by:

  • Be completely settled in as a critical member on the People Team, with a deep understanding of employees within your client groups and company’s needs.
  • Embody and add to our People team culture by contributing to the engagement and growth of the broader People team. 
  • Surprise us! Use your unique ideas and abilities to change the People Team in beneficial ways that we haven’t even considered yet.

Of course what is outlined above is the ideal timeline, but things may shift based on business needs and other projects and tasks could be added at the discretion of your manager.

About Sprout Social

Sprout Social powers open communication between individuals, brands and communities through elegant, sophisticated software. We are relentless about solving hard problems for our customers and committed to both customer and team success. Our team’s shared belief in Sprout’s mission promotes a culture of openness, empowerment and fun. 

We’re proud to regularly be recognized for our team, product and culture. Our benefits program includes:

  • Insurance and benefit options that are built for both individuals and families
  • Progressive policies to support work/life balance, like our flexible paid time off and parental leave program 
  • High-quality and well-maintained equipment—your computer will never prevent you from doing your best
  • Wellness initiatives to ensure both health and mental well-being of our team
  • Ongoing education and development opportunities via our Grow@Sprout program and employee-led diversity, equity and inclusion initiatives.
  • Growing corporate social responsibility program that is driven by the involvement and passion of our team members
  • Beautiful, convenient and state-of-the-art offices in Chicago’s Loop and downtown Seattle, for those who prefer an office setting

Whenever possible, Sprout wants to provide our team with the flexibility to work in the location that makes the most sense for them. For those that prefer an office setting, this role may be based in our Chicago or Seattle locations. If you prefer to work from your home, we can accommodate that for many locations across the United States. We are not set up in all states, however, so please take a look at the drop down box in our application to see whether your state is listed.

Sprout Social is proud to be an Equal Opportunity Employer and an Affirmative Action Employer. We do not discriminate based on identity- race, color, religion, national origin or ancestry, sex (including sexual identity), age, physical or mental disability, pregnancy, veteran or military status, unfavorable discharge from military service, genetic information, sexual orientation, marital status, order of protection status, citizenship status, arrest record or expunged or sealed convictions, or any other legally recognized protected basis under federal, state, or local law. Learn more about our commitment to diversity, equity and inclusion in our 2021 DEI Report.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at and let us know the nature of your request and your contact information. We'll do all we can to ensure you're set up for success during our interview process while upholding your privacy, including requests for accommodation. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

For more information about our commitment to equal employment opportunity, please click here (1) Equal Opportunity Employment Poster  (2) Sprout Social's Affirmative Action Statement (3) Pay Transparency Statement

When you apply for employment with Sprout Social, we will process your job applicant data, including your employment and education history, transcript, writing samples, and references as necessary to consider your job application for open positions. For more information about our privacy practices please visit our Privacy Policy. California residents have additional rights and should review the Additional Disclosures for California Residents section in our Privacy Policy.

Additionally, Sprout Social participates in the E-Verify program in certain locations, as required by law.

Location: United States (remote)

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Sprout Social

We build social media software that enables marketers to see social differently and grow their business using social.