People Operations Coordinator


United States Remote

Full time

$35-40k (annually)

People Operations / Entry level


Sep 14

About Hearth

Hearth is a Fintech company helping home improvement contractors grow and manage their business. Our SaaS platform provides over 14,000 contractors the financial tools they need to close more business, including financing solutions, invoicing, payment collections, insurance products, all in one, modern system designed specifically for the home improvement industry.

Backed by 8VC, Founders Fund, and other prominent leaders in Silicon Valley, Hearth has raised over $50M and is one of the fastest growing companies in the home improvement space.

The Mission

To us, the home improvement contractor is a true embodiment of the American Dream – skilled craftspeople who choose to start their own business to build a better life for their families and their communities.

While home improvement professionals power a $500 billion per year industry and protect the homes of millions of Americans, they are typically overlooked by Wall Street and Silicon Valley, and are one of the most underserved, undercapitalized, and written-off segments of entrepreneurs.

We built Hearth to tip the odds of success in their favor. Hearth is a seamless digital toolkit that helps home improvement pros win more projects, grow their sales, and save time running their business. In the last six years, we’ve built an industry-leading technology platform (Financing, Payments, Quotes, Contracts, and Banking), work with over 15,000 contractors, and have funded over $500 million in additional projects for home improvement pros. And, we are just getting started.

The Opportunity

At Hearth, we recognize our people as our most important asset and our People Ops team works hard to ensure our team is taken care of every step of the way in their journey here. We are growing quickly and need a hardworking People Operations Coordinator to join our team and assist in driving our key people functions forward as we scale to the next level. As a lean People Ops team, this role will get the exciting opportunity to wear many hats ranging from onboarding/offboarding, employee relations, payroll/benefits, talent management and engagement. As Hearth grows, there will be growth opportunities for this role as well!

Here's What You'll Do

  • Assist in the onboarding process for our new hires by communicating pre employment requirements to new team members and ensuring the completion of said requirements in a timely and compliant manner.
  • Collaborate with other departments such as IT, Recruiting, and Legal in order to provide updates on new team members’ onboarding status, ensuring to communicate any delays or setbacks promptly.
  • Conduct personalized engagement check-ins with all new employees at employees at 30-60-90 day intervals.
  • Compile and analyze data from engagement check-ins to assess overall employee satisfaction and identify trends or patterns.
  • Support our new hire benefit enrollment process by providing education to our new hires, coordinating with our benefit broker, responding to inquiries about benefit offerings and resolving benefit issues for team members.
  • Accurately enter and maintain data within the company’s HRIS to ensure data integrity.
  • Coordinate other People Operations functions such as scheduling meetings, events and trainings for the team as needed.
  • Assist in developing and implementing initiatives to improve employee engagement and promote a positive company culture.
  • Assist with weekly mail delivery at the Austin office.

Here's What We're Looking For

  • Bachelor’s degree, preferred.
  • 1 year+ experience in People Operations/HR, preferred.
  • Experience maintaining employee information systems
  • Demonstrated ability to handle confidential and sensitive information
  • Detail oriented and organized
  • Strong written and verbal communication skills
  • Experience with Rippling a plus

Location: Remote in Austin, TX


  • Mission-driven, values-based culture.
  • Competitive pay.
  • Growth opportunities as we continue to grow and scale.
  • Generous PTO, plus paid company holidays.
  • Stock options.
  • Medical, dental, and vision options.
  • 401(k) package.
  • Free Employee Assistance Program
  • Parental Leave Program
  • Pet Insurance

More About Us

Hearth embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, sexual orientation, gender identity, religion, national origin, citizenship, marital status, veteran status, or disability status. We consider for employment qualified applicants with arrest and conviction records.


The expected compensation range for this position is displayed in compliance with all local/state regulations. The expected compensation range for this position is based on a number of factors, including but not limited to: individual education, qualifications, and prior work experience.

The Pay Range For This Role Is

35,000 - 40,000 USD per year(Remote - Austin, US)

Location: United States (Remote)

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Helping 10,000+ home improvement businesses grow and protect their bottom line