Company Profile

CEF Solutions Inc. is a Consulting Services, and Business Process Outsourcing (BPO) company specialized in providing BPO operations, operations management, process engineering/ innovation, and cost optimization solutions to clients in the customer services industry. We service some of the largest multinational companies in the world and are expanding quickly by delivering an unmatched end-to-end client experience.

Company Website: www.cem-lab.com

Role & Responsibilities

• Develop HR strategies on resource planning, performance management, compliances, etc
• Execute various HR tasks and develop/maintain its related HR documents (e.g., onboarding, performance reviews, exit interviews, etc.)
• Prepare various HR announcements intended for internal and external parties
• Respond to various inquiries such as, but not limited to, benefits, payroll information from prospective and current employees across various communication channels (e.g., email, phone)
• Handle various HR related cases in timely manner with accuracy (e.g., benefits enrollment/updates, case reviews, conduct investigations)
• Assist with recruitment tasks as needed (e.g., application reviews, interviews)
• Represent the employees as needed for certain HR matters
• Ensure proper communication protocols are followed for both internal and external stakeholders
• Promptly escalate any items requiring management’s attention
• Administer vacation days and sick days for the employees
• Gather and maintain personal documents and records in the available HR information system
• Perform other duties as needed

Education & Experience

• Bachelor’s degree and/or above required
• Minimum 3 years of experience in human resources management

Knowledge, Skills, And Abilities

• Strong Microsoft Word, Excel, PowerPoint, and Outlook skills
• Exceptional organizational and multitasking skills with prioritization based on the urgency
• Ability to build and strengthen all interpersonal relationships with co-workers, clients, and partners
• Disciplined, self-motivated and carries a keen analytical mindset
• Driven to learn and absorb information about our industry at a rapid pace
• Ability to be flexible and adapt to new situations and environments
• Able to think creatively and present tested, out-of-the-box solutions
• Ability to communicate effectively with cross-functional teams
• Excellent verbal and written communications skills
• Works well under pressure and easily adapts to changes in priorities
• Attention to details – High level of accuracy and confidentiality
• Exhibit a sense of urgency in managing time and accomplishing tasks

Other Qualifications

• Authorized to work in the U.S. without any restrictions
• Candidate must be within a commutable driving distance to Greenville, SC and is expected to commute as needed
• No restrictions for overseas business trip
• Background check and drug test

Benefits

• Health insurance
• Dental and Vision insurance
• Paid vacation and sick days

Location: United States (Remote)