HR Manager

Community Sponsorship Hub

United States Remote

Full time

$85-95k (annually)

People Operations / Mid/Senior level


Aug 28

Location: Remote in the U.S. with availability to work a schedule aligned with Eastern Standard Time (EST)

Salary: $85,000 – 95,000 commensurate with experience

Benefits: CSH offers an excellent benefits package, flexible work schedule, and generous vacation and wellness leave

About The Community Sponsorship Hub

The Community Sponsorship Hub (CSH) is a dynamic organization dedicated to growing the role of communities in the protection, resettlement, and integration of refugees and other forcibly displaced people. Mobilizing civil society, and the public, private, and philanthropic sectors, and empowering them with resources and access, we shape and coordinate a community sponsorship system that leverages the power of welcoming Americans.

CSH operates in the U.S. (New York, Washington, D.C., and remote) as a project that is fiscally sponsored by Rockefeller Philanthropy Advisors. CSH is committed to creating a diverse, equitable, and inclusive workplace. CSH is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, religion, gender, gender identity or expression, sexual orientation, country of origin, genetics, disability, age, or veteran status. We strongly encourage applications from individuals with lived experience in the communities we serve or whose identities are underrepresented in the immigration and protection profession.

Position Overview

The HR Manager will work to deliver the highest quality support to all people in CSH's ecosystem – our staff, consultants, interns, volunteers and candidates. They do this work in close partnership with the Operations team and help people navigate the complexity of our space, offering them ways to orient, connect and flourish with tools and structures that are clear, accessible and consistent. The HR Manager embodies CSH's culture and uses its values to guide our work and behaviors, creating an inclusive and safe environment for all in a high-touch manner. This position will work closely with CSH's fiscal sponsor, RPA, and CSH leadership in leading the recruitment and onboarding function of the organization, with responsibilities added and adapting over time. The HR Manager collaborates with CSH leadership, hiring managers and staff to support, create and align strategies to ensure organizational goals and objectives are reached through HR operations, including recruitment, onboarding, talent development and retention efforts.

Key Responsibilities

Workforce Planning and Recruitment

  • Collaborating with leadership, department heads and managers, act as a thought partner and contribute to the identification of staffing needs for all positions.
  • Provide effective and full-cycle recruitment support for staff and consultants, beginning collaborating with managers on producing job descriptions, determining compensation and building a recruitment strategy plan and ending with onboarding. Other related responsibilities include posting positions, reviewing resumes, interviewing, scheduling conversations, facilitating offers and providing guidance to hiring managers.
  • Lead a recruitment program that highlights and focuses on diversity, equity and inclusion, advising hiring managers on best practices to ensure a fair and equitable process that promotes diversity at CSH.
  • Ensure that engagement with all candidates from start to finish is regular, consistent, dignified and sets the best tone for the organization.
  • Regularly update managers and staff on hiring status and provide constant high-touch communication to candidates through the hiring process.
  • Train CSH staff on Greenhouse recruitment system, ensuring we are optimizing its functions for efficiency.
  • In collaboration with RPA, develop and oversee a diligent background and reference check process.
  • Serve as the main point of contact for HR related issues with CSH's fiscal sponsor, RPA, collaborating regularly to ensure staffing needs are met.

Orientation and Offboarding

  • Deliver and manage a CSH culture-centered orientation program, ensuring that new employees are provided with the tools and support required to hit the ground running and truly feel part of a team.
  • Maintain an organized schedule for orientation programs for new staff, their hiring managers and all related staff that will help orientate their new teammates.
  • Build from the current orientation program to ensure our systems match and support a fully remote working environment.
  • Facilitate orientation calls with new staff on their first day, working to get them off to the best start possible in a high-touch way.
  • Conduct regular check-ins with staff to collect feedback and constantly improve our HR systems.
  • Collaborate and advise leadership, department heads and managers on succession planning, always being a few steps ahead and predicting future needs.
  • Oversee the staff offboarding process, ensuring a dignified and appreciative exit for departing staff.

Strategic Planning

  • Guide CSH in strategic workforce planning, ensuring we have the teams and support in place to provide world-class service to our work.
  • Advise the Director of Operations on CSH HR-related matters, addressing gaps not covered for both short-term and long-term needs of the organization.
  • Collaborate with program teams, contributing to and guiding budget discussions regarding staffing.
  • Contribute to the annual operational budget to ensure HR-related expenses are covered.
  • Ensure all HR functions have a strong due diligence process and prioritize diversity and inclusion.
  • Implement and build upon an annual performance management system, collaborating with managers for record-keeping, progress and celebratory recognition of anniversaries.


  • Minimum of 5 years in HR with HR non-profit experience preferred.
  • Minimum 3 years' experience with direct recruitment.
  • Bachelor's degree, or equivalent.
  • Experience with USG-funded programs and knowledge on USG compliance is an asset.
  • Demonstrated experience in working in a small department or start-up type setting.
  • Proven track record of building systems and providing guidance to achieve growing organizational objectives.
  • Demonstrated DEI experience through HR initiatives.
  • Must demonstrate a high level of professionalism and confidentiality.
  • Demonstrated good judgment and decision making.
  • Hustler – ability to prioritize workload and work under pressure in a fast-paced environment with competing priorities and minimal supervision.
  • Incredibly organized, takes responsibility for follow-up and follow through
  • Strong interpersonal skills and highly collaborative
  • Excellent lister; able to formulate strategic questions
  • Highly personable with high energy levels and a good sense of humor
  • Ability to prioritize multiple tasks, meet deadlines and flexible
  • Proven experience working with diverse groups and communities

Commitment to Racial Equity and Social Justice

Unwavering commitment to advancing racial equity and ensuring this is reflected throughout the organization's programs.

Recognize the intersection of race and economics in shaping education and employment opportunities.

Will work to elevate and amplify the voices of the refugees and displaced persons we serve.

Location: United States (remote)

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Community Sponsorship Hub

Welcoming the newcomer.